{"id":3111,"date":"2026-03-20T14:44:34","date_gmt":"2026-03-20T20:44:34","guid":{"rendered":"https:\/\/juanavalos.info\/?post_type=case_lite&p=3111"},"modified":"2026-05-12T17:43:30","modified_gmt":"2026-05-12T23:43:30","slug":"naya-homes","status":"publish","type":"case_lite","link":"https:\/\/juanavalos.info\/es\/cases\/lite\/naya-homes\/","title":{"rendered":"Naya Homes"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","tags":[],"brand":[],"class_list":["post-3111","case_lite","type-case_lite","status-publish","hentry"],"acf":{"bg_color":"#cbddd3","text_color":"#415135","accent_color":"#c75147","is_featured_home":false,"home_rank":4,"home_summary":"Unified operations portal for property teams, combining performance dashboards and reservation workflows to reduce context switching and manual coordination.","card_product":"Property Operations Portal","card_detail_role":"Product & UX Consultant","card_detail_year":"2023","card_detail_industry":"Property Management \/ Hospitality Operations","card_detail_tags":"Platform UX, Operations, Dashboards, Data-heavy workflows, B2B SaaS","hero_image":647,"hero_subtitle":"One workspace for performance, reservations, and operational follow-through.","outcome":"A role-aware operations portal that unified performance visibility and reservation workflows so teams could run properties with less manual coordination.","role":"Product & UX Consultant (discovery \u2192 UX strategy \u2192 UX\/UI \u2192 delivery support)","year":"2023","industry":"Property Management \/ Hospitality Operations","tags":"Platform UX, Operations, Dashboards, Data-heavy workflows, B2B SaaS","tldr_problem":"Property teams relied on scattered reports and tools, slowing decisions and increasing coordination overhead.","tldr_strategy":"Consolidate core workflows into one portal: performance visibility, reservations as backbone, and follow-through via docs and notifications.","tldr_impact":"Reduced context switching and improved operational clarity, validated through stakeholder walkthroughs and delivery handoff acceptance.","image_1":715,"image_1_caption":"A performance-first dashboard keeps key outcomes visible and comparable across properties and periods.","image_1_style":"narrow","key_decision_1":"Performance as the default home surface to keep outcomes visible and guide daily prioritization.","key_decision_2":"Reservations as the operational backbone with fast triage (table) and planning (calendar), supported by safe edit flows.","key_decision_3":"Follow-through built in via documents and notifications so work doesn\u2019t fall back into side channels.","solution_1":"Performance workspace with KPI rollups and trends by property and time range.","solution_2":"Reservations workspace with searchable list and calendar planning, supported by structured create\/edit flows.","solution_3":"Ops follow-through via documents and notifications to keep actions, exceptions, and updates centralized.","image_2":736,"image_2_caption":"A searchable reservations workspace enables fast triage and planning across channels and listings.","image_2_style":"narrow","results":"Operational reporting and reservation management were consolidated into a single workspace, improving day-to-day visibility and reducing manual coordination.","results_method":"Validated via stakeholder reviews and delivery handoff; no post-launch analytics available.","image_3":733,"image_3_caption":"Standardized modal flows support high-stakes edits and confirmations without derailing operational work.","image_3_style":"full","systemization_1":"Reusable patterns for tables, filters, status indicators, and modal flows to keep workflows consistent as modules expand.","systemization_2":"Standardized form structure and confirmation states to support high-stakes edits without breaking momentum.","next_1":"Add role-based permissions and audit trails for sensitive actions (edits\/cancellations).","next_2":"Expand proactive ops alerts (exceptions, missing docs, anomalies) to reduce manual monitoring.","stakeholders":"Client stakeholders (ops + leadership) and a development partner.","nda_notes":"","project_links_description":"","link_1_text":"Component kit & templates","link_1_url":"https:\/\/www.figma.com\/design\/LQEKPGFBbwEvbE3YQlfUlg\/Naya-OPUI?node-id=3451-44442&t=34SNnG8HKhdJvOEP-1","link_2_text":"Flow map \/ user flow (FigJam)","link_2_url":"https:\/\/juanavalos.info\/wp-content\/uploads\/nay-fc-lofimo-scaled.webp","link_3_text":"","link_3_url":"","link_4_text":"","link_4_url":"","link_5_text":"","link_5_url":"","next_case":3390,"final_1":737,"final_1_caption":"Calendar planning complements the reservations list for quick availability checks and schedule decisions.","final_2":735,"final_2_caption":"A structured edit form captures required details consistently, supporting high-stakes updates without errors.","final_3":"","final_3_caption":"","final_4":"","final_4_caption":"","final_5":"","final_5_caption":"","final_6":"","final_6_caption":""},"_links":{"self":[{"href":"https:\/\/juanavalos.info\/es\/wp-json\/wp\/v2\/case_lite\/3111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/juanavalos.info\/es\/wp-json\/wp\/v2\/case_lite"}],"about":[{"href":"https:\/\/juanavalos.info\/es\/wp-json\/wp\/v2\/types\/case_lite"}],"version-history":[{"count":1,"href":"https:\/\/juanavalos.info\/es\/wp-json\/wp\/v2\/case_lite\/3111\/revisions"}],"predecessor-version":[{"id":3112,"href":"https:\/\/juanavalos.info\/es\/wp-json\/wp\/v2\/case_lite\/3111\/revisions\/3112"}],"acf:post":[{"embeddable":true,"href":"https:\/\/juanavalos.info\/es\/wp-json\/wp\/v2\/case_lite\/3390"}],"wp:attachment":[{"href":"https:\/\/juanavalos.info\/es\/wp-json\/wp\/v2\/media?parent=3111"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/juanavalos.info\/es\/wp-json\/wp\/v2\/tags?post=3111"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/juanavalos.info\/es\/wp-json\/wp\/v2\/brand?post=3111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}